Privacy policy

About our privacy policy
NU Psycholoog cares about your privacy. We therefore only process data that we need for (the improvement of) our services and we treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services of NU Psychologist accessed on it. The effective date for the validity of these terms and conditions is 27/09/2021, with the publication of a new version the validity of all previous versions expires. This privacy policy describes which data about you is collected by us, what this data is used for, and with whom and under what conditions this data may be shared with third parties. We also explain how we use your
data and how we protect your data from misuse, and what rights you have with respect to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact, you can find the contact information at the end of our privacy policy.

About Data Processing
Below you can read how we process your data, where we store them (or have them stored), what security techniques we use and to whom the data is accessible.

Web shop software
Our online store is developed with software from WooCommerce. Personal data that you provide to us for our services are shared with this party. WooCommerce has access to your data to provide us (technical) support, they will never use your data for any other purpose. WooCommerce is, based on the agreement we have made with them, obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. WooCommerce uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. WooCommerce reserves the right to share collected data within its own group of companies to further improve services.

WooCommerce
Our webstore is developed with software from WooCommerce, we have chosen Hostiq for our webhosting. Personal data that you provide to us for our services will be shared with this party. AndersHostiq has access to your data to provide us (technical) support, they will never use your data for any other purpose. AndersHostiq is, based on the agreement we have made with them, obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Regular backups are made to prevent loss of data.

Our webstore is developed with software from WooCommerce, we host our webstore on a server at Hostiq. They have appropriate technical and organizational measures to prevent abuse, loss and corruption of data as much as possible. These security measures consist at least of the
Application of SSL encryption and a strong password policy. Regular backups are made to prevent loss of data.

Web hosting
We purchase web hosting and email services from Hostiq. Hostiq processes personal data on our behalf and does not use your data for its own purposes. However, this party may
Collect metadata about the use of the Services. This is not personal data. Hostiq has appropriate technical and organizational measures in place to prevent the loss and unauthorized use of your personal data. Hostiq is bound to secrecy under the agreement.

Email and mailing lists
We use the services of Hostiq for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Hostiq has no access to our mailbox and we treat all our email traffic as confidential.

Payment processors
For handling (part of) the payments in our store, we use the platform of Mollie. Mollie processes your name, address and city details and your payment information such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and in this context to share (anonymized) data with third parties.
All of the above guarantees regarding the protection of your personal data also apply to the parts of Mollie's services for which it engages third parties. Mollie will not retain your data longer than permitted by law.

Reviews
We collect reviews through the platform of WebwinkelKeur. If you leave a review through WebwinkelKeur you are required to provide a name and email address. WebwinkelKeur shares this information with us, so we can link the review to your order. WebwinkelKeur also publishes your name on their own website. In some cases WebwinkelKeur may contact you to explain your review. In the event that we invite you to leave a review, we will share your name and email address with
WebwinkelKeur. They use this information solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties for the provision of services, for this we have given permission to WebwinkelKeur. All the above mentioned guarantees regarding the protection of your personal data are also applicable.
applies to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and Logistics
When you place an order with us, it is the affiliate partner/provider's job to get your package delivered to you. It is necessary for us to have your name for this purpose,
address and residence data with the provider as well as with the delivery organization such as PostNL, DHL or GLS . They use this data only for the purpose of
performance of the agreement. In the event that the delivery organization engages subcontractors, PostNL will also make your data available to these parties.

Purpose of data processing
We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use these data - other than at your request - to contact you at a later date, we will ask you for your explicit permission. Your details will not be shared with third parties, other than for accounting and other administrative purposes.
obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. These data (for example, your IP address, web browser and operating system) are not personal data. Cooperation with fiscal and criminal investigations In some cases, NU Psycholoog can be obliged by law to share your data in connection with fiscal or criminal investigations by the government. In such a case, we are forced to share your data, but we will resist within the possibilities offered by the law.

Retention periods
We will retain your information for as long as you are a client of ours. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this to be a request for forgetting. On the basis of applicable administrative obligations, we must retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable term lasts. However, employees will no longer have access to your client profile and documents which
We have produced in response to your order.

Your Rights
Under applicable Dutch and European legislation, you as a data subject have certain rights with respect to the personal data processed by or on behalf of us. Below we explain what these rights are and how you can exercise them. In principle, to prevent misuse, we only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests; in the case of a forgetful request, we administer anonymized data. You will receive all copies and data in the machine-readable data format that we use within our systems. You have at all times the right to submit a complaint to the Personal Data Authority if you suspect that we are using your personal data in an incorrect manner.

Right of inspection
You always have the right to inspect the data we process (or have processed) that relate to your person or can be traced back to that person. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address we have on record, together with a list of the processors who hold this data, stating the category under which we have stored it.

Right of Rectification
You always have the right to have the data we process, or have processed, which relate to your person or can be traced back to that person, amended. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data have been modified.

Right to restriction of processing
You always have the right to restrict the data we process (or have processed) that relate to or are traceable to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data will no longer be processed until you lift the restriction.

Right to Transferability
You always have the right to have the data we process, or have processed, which relate to your person or can be traced back to that person, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all the data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address we have on record. To all
It is likely that in such a case we will no longer be able to continue providing the service, as the secure linking of data files can then no longer be guaranteed.

Right to object and other rights
If appropriate, you have the right to object to the processing of your personal data by or on behalf of NU Psycholoog. If you object, we will immediately cease processing your data while we await the outcome of your objection. If your objection is well-founded, we will provide you with copies and/or copies of the data we process, or have processed, and then cease processing the data permanently. You also have the right not to participate in automated individual decision-making or profiling.
be subject to. We do not process your data in such a way that this law applies. If you believe that it does, please contact our contact person for privacy matters.

Cookies, or similar techniques used

NU Psychologist uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Nu Psycholoog uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so we can offer you customized content and advertisements.

Functional Cookies

Functional cookies are essential for the proper functioning of a website. If you disable these cookies you can still visit the website but you may not be able to use all of its functionality.

Analytical cookies

These types of cookies allow the browsing behavior of visitors on the website to be measured so that the user experience can be measured and improved.

Tracking cookies (first and third-party)

Cookies used to record browsing behavior so that it is possible to show relevant ads or content across different domains.

Blocking cookies

If you block cookies, you can still visit this website. However, it is possible that you will not be able to use all parts or functionalities of the website.

Delete or disable cookies

During your first visit to our website, we have already informed you about these cookies and asked your permission to place them. If you do not want to receive any cookies at all, you can also adjust the settings of your browser to completely block the placement of cookies.

Google Analytics
Through our website, cookies are placed by the American company Google, as part of the "Analytics" service. We use this service to track and get reports about how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to these data. We collect information about your surfing behaviour and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to serve you targeted ads (Adwords) and other Google services and products.

Third party cookies
In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, on this page you will always find the most
recent version. If the new privacy policy affects the way we already collect
process with respect to you, we will notify you by email.

Contact details
NU Psychologist
Acacia Street 14
6903 CN Zevenaar Netherlands

Chamber of Commerce number: 65072685

T (316) 421-7653
E info@nu-psycholoog.com

Contact person for privacy matters
Lana van Hunen-Demyanova